July 2, 2009

Zombie plaza

One of the few industries that continues to grow in the Philippines is business process outsourcing (BPO). The most common services offered here are customer contact services, finance and accounting, and human resource. Eastwood City (the same place with the pretty mall) was one of the first property developments that offered office buildings specifically targeted to the BPO industry. E-Commerce Plaza is only one of the eight there and collectively, they're called the Eastwood City CyberPark. Now, why my title? Well, with clients from all over the world, most BPO companies operate 24/7, especially call centers. All their employees get assigned the graveyard shift at one point or another, hence the nickname for them: call center zombies.

E-Commerce Plaza in Eastwood City

20 comments:

Abe Lincoln said...

Zombies is a good name for those who are unfortunate enough to work the graveyard shift.

Cezar and Léia said...

hahaha I think one of those zombies helped me some months ago when I had problems with my Norton Internet Security.
In fact, I phoned the help centre and a guy speaking English with a different accent took the call! ;)
Btw, he helped me a lot on that day!
It worked.
God bless you
Léia :)

Corker2 said...

I used to work that "zombie" shift years ago. Did it for 15 yrs. At times, I felt just like the name say's. I don't do it anymore!

Vogon Poet said...

I know several people here that look like zombies even at the start of a normal workday...

Jacob said...

Very interesting. Are these some of the people I talk to in the wee hours when my computer breaks down or the modem goes out?

marley said...

Poor zombies :(

Lois said...

I guess someone has to do it, but I would not be able to function on the graveyard shift at all!

Jarart said...

Perfect title!

the donG said...

that is a very challenging job. having a graveyard shift doubles the pressure of being sleepy and at the same time working hard.

gogouci said...

You couldn't pay me enough to work graveyard...I need my beauty sleep.

GreensboroDailyPhoto said...

So empty and desolate looking for something that, likely, is teeming with life-- inside, that is.

Great new profile pic. You look so dignified!

7/2 will be an art photo on GDP. Having seen all of your theatre posts, I predict you will like it!

Don and Krise said...

Graveyard? Zombies?? Maybe you should get in touch with Stephen King. You've got the makings of a movie there.

Olivier said...

cela fait penser à un immense hôtel moderne
it makes think of a huge modern hotel

Rob said...

0Yep, good old times! Used to be one... Guess how I started the year 2008 in Cyprus? Nightshift, midnight till 8 AM, on january 1st 2008. Thank God, it's over!

asf said...

Ah! Now I get it...thought zombies were around. Never been around this area yet.

Rambling Round said...

Ah, so that's how it all works!

ellievellie said...

Very interesting! Hope they pay them extra for working overnight! I like the design of the building - very modern and clean. Reminds me about The Wall :)

JM said...

Very clever title and great framing!

Boise Diva said...

I've never heard that classification before.

George said...

'Call center zombies' is a great discription for people who have to work in the middle of the night to be available to people on the other side of the world.